Customer is using Sage 300 Intelligence version 6.4 on a Windows 10 workstation. When she selects to run a report, the Enter Report Parameters screen does not reflect the ellipsis for selecting the years nor does she get the OK or Cancel buttons. Is there a recommended screen resolution setting to allow this to appear as it should?
Please advise which version of Windows 10 the customer is using?
Also check this KB article:
Thanks for your quick reply. She is using Windows 10 Pro version 1709 OS Build 16299.192. We followed the KB article and are successful by tabbing.