Customer is using Sage 300 Intelligence version 6.4 on a Windows 10 workstation.  When she selects to run a report, the Enter Report Parameters screen does not reflect the ellipsis for selecting the years nor does she get the OK or Cancel buttons.  Is there a recommended screen resolution setting to allow this to appear as it should?

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Hi There,

Please advise which version of Windows 10 the customer is using?

Also check this KB article:

http://kb.sageintelligence.com/index.php?title=Talk:Parameters_scre...


Thanks

Feroz

Thanks for your quick reply.  She is using Windows 10 Pro version 1709 OS Build 16299.192.  We followed the KB article and are successful by tabbing.

Thanks!

Shirley

Excellent.

Thanks

Feroz

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