Sage 100 - Report Designer Add-ins not showing when run as a Published App

Hi

I have set up Sage 100 v2017 to run as a published application from windows server 2016.


Sage 100 client works fine as a published application but when running Sage Intelligence, the report designer add-ins do not populate to the users published excel session. (Note: SI runs normally when logged directly onto the RDS server)


Usually it is just the COM add-ins, but for some users the Excel add-ins do not show up either.

I suspect it is possibly per missions related, but have not come across anything specific yet to where the permission issue is.


Any thoughts?

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Hi David, 

This could be an issue related to permissions within the environment/infrastructure that might not be allowing Excel add-ins or specific users cannot run Excel Add-ins or other Excel restrictions. 

Also check if the user does not have Excel installed but is using Excel that everyone else uses on the server - this will cause conflicting registry keys which is were we store and reference the path to our add-ins.  

I hope this helps. Maybe check these scenarios. 

Hi Sandra
Thanks that was pretty much it 

This is a high security environment and the system was not allowing the registry entries to be set for non-admin users. The agreed upon solution was to just export the required entries from the admin profile and have IT add them manually for each new user. 

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