I have a Sage 100 user that is having extremely slow performance issues when running out intelligence reports.
For example, she sent me an email this morning that the GL Transaction Report 2-6 had been running for 3 hours and still hadn't completed. She had filtered the data to only transactions from 01/01/2018 forward.
I have seen a very old post about changing the Alchemex.ini file to track and determine what is causing slow down.
Can someone please let me know if this is still a valid possibility? Also, there is reference to a BICORE.exe version. What does that need to be.
I am also wondering if there are other options to increase speed or identify if it is a network issue. They are very frustrated, especially since you can't perform other tasks while this runs in the background.
This article could be helpful to pinpoint what is causing the slow performance:
Your BICORE.exe will depend on which version of Sage 100 you have, since each version is packaged with its own BICORE.exe
Hope this is helpful.
What's the amount of RAM on the workstation she runs the report on?
Also, how many records are in the GL_DetailPosting file?
Attached is a .jpg showing her laptop setup - 64-bit os, 8 GB RAM. She said that she uses the network connection and not wireless most times, but doesn't see much of a difference.
I'll have to find out how may records are in the GL_DetailPosting file, but if she's only selecting those since 01/01/2018, shouldn't this make the report run faster?
The RAM has a lot to do with the speed of generating reports. It's when the report is working with the Excel Template that uses all of the RAM.
Had a client contact me wanting to see if I could speed up a report they built. On their computer the report took around an hour to generate. They had 8GB of RAM. They sent me the report along with their data. Set it up on my laptop and it took 2 minutes. I have 32GB of RAM.
Can you try running the report on a computer with more RAM?
The filter helps with the Excel part of the generation but it still needs to read every record in every file to do the filtering.