The Sage Intelligence Report Designer Add-In is not responding.

Background:

I recently had to end a process I was running where I was saving a distribution option for a report I wanted to email. It was hanging for a few minutes so I decided to "End Task" it. This resulted in my Report Designer Add-ins option in excel missing. I have not been able to restore them since

I've already tried re-adding the add-ins in options >Excel Add-Ins, and the solver Add-in is unticked

I've attached the snip of the error as well as the .Net versions installed which are 2.0, 3.0, 3.5 4.5

I get this error whether I am running a demo report of one of my own.

Not sure what to do next to resolve.

Michael

Views: 104

Attachments:

Reply to This

Replies to This Discussion

Hello

What version of Sage are you using?

Hi David

yes, that would have been pertinent information:

Core version 7.61.0

Metabase Version 6.9.4

Is it Sage 50? 100?

Sage X3 or Sage EM as it is called now. Version 9

Okay

Can you try uninstalling Sage intelligence from your list of installed windows programs,  rebooting the machine and the reinstalling sage intelligence?

RSS

The Sage Intelligence Blog

Like Sage Intelligence?

Follow @SageSupport

© 2019   Created by Sage Alchemex.   Powered by

Badges  |  Report an Issue  |  Terms of Service