Keeveshin Naidoo
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  • South Africa
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Latest Activity

Keeveshin Naidoo replied to KDS Consulting's discussion Query Too Complex
"Hi KDS Consulting, This usually happens when the Sage Intelligence Metadata (Alchemex.svd) file gets too large or could be corrupt. Another instance this could occur would be due to .NET security. You'll be able to isolate the issue by trying…"
Aug 24
Keeveshin Naidoo replied to Sandra Smith's discussion Filter for hiding zero row is changing SI format
"Hi Sandra, There could be some formatting that was ported over when copying the FRx sheet into Report Designer. You'll be able to test this by copying individual items from the FRx sheet into Notepad and thereafter into Excel. If it works after…"
Aug 24
Keeveshin Naidoo replied to Darlene Smith's discussion Financial Designer Error;"An item with the same key has already been added"
"Hi Darlene, There souldn't be any issues with that combination as long as you're using the on premise version of Office 365. In a nutshell, the article directs you to check the data sheets for the report you ran. There will be a duplicate…"
Aug 22
Keeveshin Naidoo replied to Darlene Smith's discussion Financial Designer Error;"An item with the same key has already been added"
"Hi Darlene, This usually appears when there's a duplicate account in one of the data sheets. I found this article which will apply to this case as well. Hope this helps! Kind regards,Keeveshin"
Aug 22
Keeveshin Naidoo replied to Suzanne Watson's discussion Sender Email Address Incorrect
"Hi Suzanne, Was the distribution instruction created by the prior controller? If so, that could be the issue. Please have the new controller setup the distribution instruction, before the prior controllers mailbox permissions are applied to the new…"
Aug 16
Keeveshin Naidoo replied to Vineeth Abraham's discussion Sage BI Addin Not Enabling for non Admin user in Excel 2010
"Hi Vineeth, This would most likely be due to User Access Control being active on the machine. Please have a look at the below links to see the issues that this could cause (yours being one of them): - Understanding UAC - UAC in Vista - UAC in…"
Aug 10
Keeveshin Naidoo replied to Vineeth Abraham's discussion Sage BI Addin Not Enabling for non Admin user in Excel 2010
"Hi Vineeth, This would most likely be due to User Access Control being turned On on the machine. Please have a look at the below links to see the issues that this could cause (yours being one of…"
Aug 10
Keeveshin Naidoo replied to Sitwell Mukali's discussion Pastel Partner V17 Dashboard Report
"Hi Sitwell, This could be as a result of the companies not being in the Tenant cache or in the consolidation list. If they do not display in the Tenant Cache (check by opening Report Manager, click on Tools and thereafter "Tenant Cache"…"
Aug 10
Keeveshin Naidoo replied to Dan St. John's discussion Sage 100 Inventory Item Image
"Hi Dan, Connecting Excel to a DB to capture an image may not work unless the file type is recognized by Excel. Excel natively understands raw data and as a result, this connection would most likely result in some scrambled characters being displayed…"
Aug 10
Keeveshin Naidoo replied to Jon Kreiss's discussion Sage 100 SI/BI licensing, installation on Virtual Machine - guidance
"Hi Jon, This is not supported but it is possible as long as the VM has access to the internet to license the software. You'll be able to find someone to assist with the installation at the link…"
Aug 10
Keeveshin Naidoo replied to Steve Collins's discussion Beginning Balance invoices not showing on A/R report
"Hi Steve, You'll have to get Sage Intelligence to output the data you need to Excel as Crystal Reports and Sage Intelligence do not exchange data. You'll need to add a query in the Connector module to pull the data you wish to see in the…"
Aug 2
Keeveshin Naidoo replied to Steve Collins's discussion Beginning Balance invoices not showing on A/R report
"Hi Steve, Do these invoices exist in the raw data brought back from the system? It could be that the underlying data isn't available...You can check this by unhiding the data sheets in Excel and looking for those specific invoices. If the data…"
Aug 2
Keeveshin Naidoo replied to Neal Luscomb's discussion Drill Down Problem - Transaction Detail
"Hi Neal, That certainly is strange! I'd recommend contacting your ERP support desk to assist with this as there's definitely something weird going on. Out of curiosity, is the company name exactly the same as it appears in the tenant cache…"
Jul 19
Keeveshin Naidoo replied to Ricardo's discussion SAGE 300
"Hi Ricardo, You'll firstly need to know were (which table) this data is contained and thereafter write the relevant SQL to extract that data. This can also be done by creating a container in the connector module and adding the table were all…"
Jul 17
Keeveshin Naidoo replied to Neal Luscomb's discussion Drill Down Problem - Transaction Detail
"Hi Neal, The company would need to be in the tenant cache for this to work as the transaction drill-down queries the DB with supplied parameters. You'll be able to see if this exists by opening Report Manager, clicking on the "Tools"…"
Jul 17
Keeveshin Naidoo replied to Dan St. John's discussion Non-Financial Current month/year vs. prior year comparison
"Hi Dan, This can be achieved by use of a "pass through variable" in your container. You'll can use this variable to filter data in the report to a specified date range. You can find more information on how to set this up at the below…"
Jul 12

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