Suzanne Watson
  • Female
  • Saint Louis, MO
  • United States
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Sender Email Address Incorrect
1 Reply

New user has her email as the default profile and the prior controller's email so that she gets his emails during the transition. However, the emails have the prior controller's email in place of…Continue

Tags: Settings, Distribution, Tools, BI

Started this discussion. Last reply by Keeveshin Naidoo Aug 16.

Slow Performance
5 Replies

I have a Sage 100 user that is having extremely slow performance issues when running out intelligence reports.For example, she sent me an email this morning that the GL Transaction Report 2-6 had…Continue

Tags: 100, sage, performance, speed

Started this discussion. Last reply by Timothy Turner Oct 24.

Error in Distribution Setup
2 Replies

I have a client that is trying to set up Distribution for an intelligence report (Sage 100). She is able to select 'Use my outlook profile' in Distribution Settings. However, when she selects Manage…Continue

Tags: Distribution

Started this discussion. Last reply by Doug Walker Mar 8.

Repository
2 Replies

I am working with a small non-profit organization that does not have a server. I am installing Sage on the c: drive. They want to use Sage Intelligence. Will I be able to add the repository to the c:…Continue

Tags: repository

Started this discussion. Last reply by Suzanne Watson Nov 7, 2017.

 

Suzanne Watson's Page

Latest Activity

Timothy Turner replied to Suzanne Watson's discussion Slow Performance
"I have done some testing on this and Sage intelligence, Sage 100, and Sage 100 odbc are all I/O bound not memory bound. If you are running across a network there are a some items that you can check to help speed up slow reports.  Make sure you…"
Oct 24
Keeveshin Naidoo replied to Suzanne Watson's discussion Sender Email Address Incorrect
"Hi Suzanne, Was the distribution instruction created by the prior controller? If so, that could be the issue. Please have the new controller setup the distribution instruction, before the prior controllers mailbox permissions are applied to the new…"
Aug 16
Suzanne Watson posted a discussion

Sender Email Address Incorrect

New user has her email as the default profile and the prior controller's email so that she gets his emails during the transition. However, the emails have the prior controller's email in place of her. For Distribution Settings, the 'Use My Outlook Profile' radio button is selected which seems to suggest that it should use her email since it is the default profile.Is there something else that should be changed?Thanks,Suzanne.See More
Aug 14
Doug Walker replied to Suzanne Watson's discussion Slow Performance
"The RAM has a lot to do with the speed of generating reports. It's when the report is working with the Excel Template that uses all of the RAM. Had a client contact me wanting to see if I could speed up a report they built. On their computer…"
Mar 16
Suzanne Watson replied to Suzanne Watson's discussion Slow Performance
"Attached is a .jpg showing her laptop setup - 64-bit os, 8 GB RAM. She said that she uses the network connection and not wireless most times, but doesn't see much of a difference. I'll have to find out how may records are in the…"
Mar 16
Doug Walker replied to Suzanne Watson's discussion Slow Performance
"What's the amount of RAM on the workstation she runs the report on? Also, how many records are in the GL_DetailPosting file?"
Mar 14
Helen replied to Suzanne Watson's discussion Slow Performance
"Hello Suzanne, This article could be helpful to pinpoint what is causing the slow performance: http://kb.sageintelligence.com/index.php?title=Creating_a_Report_Performance_Profile_File Your BICORE.exe will depend on which version of Sage 100 you…"
Mar 14
Suzanne Watson posted a discussion

Slow Performance

I have a Sage 100 user that is having extremely slow performance issues when running out intelligence reports.For example, she sent me an email this morning that the GL Transaction Report 2-6 had been running for 3 hours and still hadn't completed. She had filtered the data to only transactions from 01/01/2018 forward.I have seen a very old post about changing the Alchemex.ini file to track and determine what is causing slow down.Can someone please let me know if this is still a valid…See More
Mar 13
Doug Walker replied to Suzanne Watson's discussion Error in Distribution Setup
"Try searching using "object reference not set to an instance" here. I found 3 pages worth."
Mar 8
Mel replied to Suzanne Watson's discussion Error in Distribution Setup
"Hi Suzanne, This seems like it is not common issue I will suggest to log a call so that they can assist you. please use this email: Financials (CSS) financials.na@sage.com ThanksMelusi"
Mar 8
Suzanne Watson posted a discussion

Error in Distribution Setup

I have a client that is trying to set up Distribution for an intelligence report (Sage 100). She is able to select 'Use my outlook profile' in Distribution Settings. However, when she selects Manage Instructions, she gets the error shown in Error_1.png. If she clicks OK and tries to set up an instruction, she gets the error shown in Error_2.png.I can't find this error in the knowledge base or community. A google search finds a reference to this error related to sql server and ssms. I know they…See More
Mar 7
Suzanne Watson replied to Suzanne Watson's discussion Repository
"Great!  Thanks for the quick reply. Suzanne."
Nov 7, 2017
Doug Walker replied to Suzanne Watson's discussion Repository
"Yes. I usually create a /SMI folder. You have to share it. And when it asks for the repository path you have to give it the UNC path. \\Computer Name\SMI *Computer Name is the Windows name of the computer"
Nov 7, 2017
Suzanne Watson posted a discussion

Repository

I am working with a small non-profit organization that does not have a server. I am installing Sage on the c: drive. They want to use Sage Intelligence. Will I be able to add the repository to the c: drive?Thanks,Suzanne.See More
Nov 7, 2017
NATE replied to Suzanne Watson's discussion Report Utility
"You are welcome :)"
Oct 2, 2017
Suzanne Watson replied to Suzanne Watson's discussion Report Utility
"Thanks, Nate! I was our antivirus. I turned it off and was able to download the reports. I'll have my customer check to see if that is her problem, too."
Sep 29, 2017

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