Suzanne Watson
  • Female
  • Saint Louis, MO
  • United States
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Slow Performance
4 Replies

I have a Sage 100 user that is having extremely slow performance issues when running out intelligence reports.For example, she sent me an email this morning that the GL Transaction Report 2-6 had…Continue

Tags: 100, sage, performance, speed

Started this discussion. Last reply by Doug Walker Mar 16.

Error in Distribution Setup
2 Replies

I have a client that is trying to set up Distribution for an intelligence report (Sage 100). She is able to select 'Use my outlook profile' in Distribution Settings. However, when she selects Manage…Continue

Tags: Distribution

Started this discussion. Last reply by Doug Walker Mar 8.

Repository
2 Replies

I am working with a small non-profit organization that does not have a server. I am installing Sage on the c: drive. They want to use Sage Intelligence. Will I be able to add the repository to the c:…Continue

Tags: repository

Started this discussion. Last reply by Suzanne Watson Nov 7, 2017.

Report Utility
1 Reply

I downloaded the Report Utility for Sage 100 on a customer computer and on mine. I get the dialog showing progress on 'Retrieving Reports...' but when it finishes there are no reports in the window.…Continue

Tags: Utility, Report

Started this discussion. Last reply by NATE Sep 29, 2017.

 

Suzanne Watson's Page

Latest Activity

Doug Walker replied to Suzanne Watson's discussion Slow Performance
"The RAM has a lot to do with the speed of generating reports. It's when the report is working with the Excel Template that uses all of the RAM. Had a client contact me wanting to see if I could speed up a report they built. On their computer…"
Mar 16
Suzanne Watson replied to Suzanne Watson's discussion Slow Performance
"Attached is a .jpg showing her laptop setup - 64-bit os, 8 GB RAM. She said that she uses the network connection and not wireless most times, but doesn't see much of a difference. I'll have to find out how may records are in the…"
Mar 16
Doug Walker replied to Suzanne Watson's discussion Slow Performance
"What's the amount of RAM on the workstation she runs the report on? Also, how many records are in the GL_DetailPosting file?"
Mar 14
Helen replied to Suzanne Watson's discussion Slow Performance
"Hello Suzanne, This article could be helpful to pinpoint what is causing the slow performance: http://kb.sageintelligence.com/index.php?title=Creating_a_Report_Performance_Profile_File Your BICORE.exe will depend on which version of Sage 100 you…"
Mar 14
Suzanne Watson posted a discussion

Slow Performance

I have a Sage 100 user that is having extremely slow performance issues when running out intelligence reports.For example, she sent me an email this morning that the GL Transaction Report 2-6 had been running for 3 hours and still hadn't completed. She had filtered the data to only transactions from 01/01/2018 forward.I have seen a very old post about changing the Alchemex.ini file to track and determine what is causing slow down.Can someone please let me know if this is still a valid…See More
Mar 13
Doug Walker replied to Suzanne Watson's discussion Error in Distribution Setup
"Try searching using "object reference not set to an instance" here. I found 3 pages worth."
Mar 8
Mel replied to Suzanne Watson's discussion Error in Distribution Setup
"Hi Suzanne, This seems like it is not common issue I will suggest to log a call so that they can assist you. please use this email: Financials (CSS) financials.na@sage.com ThanksMelusi"
Mar 8
Suzanne Watson posted a discussion

Error in Distribution Setup

I have a client that is trying to set up Distribution for an intelligence report (Sage 100). She is able to select 'Use my outlook profile' in Distribution Settings. However, when she selects Manage Instructions, she gets the error shown in Error_1.png. If she clicks OK and tries to set up an instruction, she gets the error shown in Error_2.png.I can't find this error in the knowledge base or community. A google search finds a reference to this error related to sql server and ssms. I know they…See More
Mar 7
Suzanne Watson replied to Suzanne Watson's discussion Repository
"Great!  Thanks for the quick reply. Suzanne."
Nov 7, 2017
Doug Walker replied to Suzanne Watson's discussion Repository
"Yes. I usually create a /SMI folder. You have to share it. And when it asks for the repository path you have to give it the UNC path. \\Computer Name\SMI *Computer Name is the Windows name of the computer"
Nov 7, 2017
Suzanne Watson posted a discussion

Repository

I am working with a small non-profit organization that does not have a server. I am installing Sage on the c: drive. They want to use Sage Intelligence. Will I be able to add the repository to the c: drive?Thanks,Suzanne.See More
Nov 7, 2017
NATE replied to Suzanne Watson's discussion Report Utility
"You are welcome :)"
Oct 2, 2017
Suzanne Watson replied to Suzanne Watson's discussion Report Utility
"Thanks, Nate! I was our antivirus. I turned it off and was able to download the reports. I'll have my customer check to see if that is her problem, too."
Sep 29, 2017
NATE replied to Suzanne Watson's discussion Report Utility
"Good day I have not seen any issues with Report Utility on Windows 10. What report are you trying to download or is it any report? Also try switching of your antivirus or firewall and then try again as the download might be getting blocked off."
Sep 29, 2017
NATE replied to Suzanne Watson's discussion Report Utility
"Good day I have not seen any issues with Report Utility on Windows 10. What report are you trying to download or is it any report? Also try switching of your antivirus or firewall and then try again as the download might be getting blocked off."
Sep 29, 2017
Suzanne Watson posted discussions
Sep 28, 2017

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